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seminars (partial list of topics)
Conflict in the Workplace
Complexity of values, overlapping of identity groups plus gender, culture and age are all factors that determine one’s outlook and reaction to conflict. This workshop will enhance the participants’ capacity to diagnose conflict styles and effectively use conflict resolution techniques to achieve their goals and make the workplace environment safer and more fulfilling. Through the exploration of problem-solving, participants will practice reflective listening, chunking and creating standards to generate and evaluate options.
Bullying: Prevention and Intervention Strategies I and II
This interactive workshop defines, describes and addresses the impact of bullying. The short and long term social and psychological effects on the bully and victim on a violence continuum will be used to expand current efforts in bullying prevention.
Mediation as a Team-Building Tool
Teamwork is enhanced with a broader awareness of our potential differences and strengths. An understanding of these variables provides a foundation for knowing which type of approach can best be used to settle disputes. This workshop will introduce mediation and deliver a set of tools to enhance teamwork, improve communication and increase cooperation at all levels in the workplace. This "user friendly" approach to mediation will provide participants with a powerful intervention process and skills that can help employees and co-workers move towards mutual agreement and work together more productively.
Wingspan Seminars offers the following services to clients: